Customer Service:

Cygnet Communication Systems take pride in our onging commitment to excelent Customer Service.  Our main effort is to ensure a seamless transition to your new network and all of our clients receive the following benefits:

• A dedicated account management team, inclusive of the Field Sales Representative, to answer all of your problems, with a dedicated mobile telephone number/email for you to contact.
• All handsets (over 3 connections or mobile email) delivered personally by the Account Management team, and help in setting the handsets up.
• A review of your tariff every 3 months, or sooner if you require.
• A monthly newsletter transmitted via email to all our clients detailing the latest news and offers on your chosen network.
• A  Direct channel between Customer, Sales  & Customer Service
• Fast turn around on connections (usually within 48 hours to deliver handsets and SIM cards)
• Our dedicated IT team to assist in the connection of mobile data assets through your MS Outlook Exchange Server 2003.